Plaza Hotel Capitole Toulouse

We had the most amazing experience during our stay at this hotel, and we truly can’t thank the team enough—especially Oliver. From the moment we arrived, stressed and exhausted after a long journey, Oliver made us feel cared for and supported. My husband is in a wheelchair and was in a lot of pain when we arrived, but Oliver immediately stepped in to help us with such kindness and professionalism. He assisted us with parking, making everything so much easier, and to our surprise and deep gratitude, he even arranged an upgrade for us to ensure we were more comfortable. His genuine care and thoughtfulness went far beyond what we ever expected. Oliver is an absolute gem—compassionate, attentive, and incredibly thoughtful. He turned what started as a very difficult day into one filled with relief and comfort. People like Oliver make all the difference, and he truly deserves recognition for the exceptional service he provides. Thank you, Oliver, for everything—you made our stay unforgettable. P.S. I hope his name was Oliver. We arrived on 21.05.25 at around 3:30 pm

We had a premium room with a view of the square. We have stayed in this hotel several times because it is right on the Place du Capitole, where we go to the opera. We get a discount on parking in the underground public garage. There is a refrigerator with complimentary bottled water and an ice dispenser on one floor. I lost a pair of glasses on one stay, and they found them and kept them for me until my next visit. Unlike many hotels nowadays, they have bathtubs and do provide bar soap in addition to shampoo and conditioner.

Great location for all the main sights in Toulouse, the shops and restaurants/bars. Room was spacious and I like having an iron in my room. Reception staff were very good, very efficient and helpful.

We have been loyal to this property for over twenty years. Yes. The hotel is dated, but we love it! The location could not be better and staff is truly exceptional. You step out the front door and into the heart of the city. Anything you need is within walking distance, and the square is typically buzzing with activity. Amazing shops and restaurants are everywhere with bars, bakeries, cafes, and a small grocery literally right across the street. Request a room with a view of the Capitol if possible and enjoy the beautiful city of Toulouse!

The Location of this Hotel, right on the Capitole Square was amazing. I was within walking distance of all the sites I wanted to see. The accommodations were clean, comfortable and spacious. There was a superb selection for breakfast and in a very comfortable dining area. The staff were very helpful, spoke English and gave me a really nice recommendation for dinner. I enjoyed Toulouse and going back there I would definitely stay at the same hotel.